Winner
Operation DiaMED: Diabetes Matters in ED – Learning from patient safety incidents to improve insulin safety at the Front Door
by Manchester University NHS Foundation Trust
Executive Summary
Emergency Departments (EDs) across the country are experiencing unprecedented pressure with record-breaking waiting times. Crowded EDs pose a threat to safe diabetes management and people living with diabetes (PLwD) are in exceedingly vulnerable positions whilst in the department. At Manchester Royal Infirmary (MRI), we have seen a rise in avoidable Diabetes harms associated with ED crowding, damaging inter-speciality partnerships and reputation.

‘Operation DiaMED – Diabetes Matters in ED’ provided a collaborative cross-speciality solution with a focus on shared learning from patient safety incidents to improve diabetes front door management.
Judges’ comments:
“The winner was a really strong entry, in a massive area of need. It was deliverable, enabling many people to attend and a great programme. The results were impressive and it was translatable to other clinical teams. A really important project, proving that lunchtime seminars work well, with a good systematic approach to using data and patient feedback to escalate change.”
Highly Commended
Educate Diabetes – A new virtual diabetes training programme. Pilot for schools in Leicester, Leicestershire and Rutland
by Heal.med in partnership with the Leicester Children’s Diabetes Team
Executive Summary
Children and young people with Type 1 diabetes (T1D) can find school and college difficult to manage and can suffer from mental health problems due to lack of support and knowledge from teachers and staff.

Together with the NHS Leicester Royal Infirmary Children’s Research team & Diabetes team, HEAL.med CIC have created an e-learning portal utilising technology to deliver effective training to school staff. This training programme called Educate Diabetes can be accessed by all primary and secondary schools across Leicester, Leicestershire and Rutland.
Judges’ comments:
“The judges really liked the intervention, and impact across the persons lifespan. Educate Diabetes had a clear and far-reaching impact, backed up with strong feedback. It will be easy to roll out and it resonated that the impact can change somebody’s experience. It inspired the judges, and provided support to patients during such a vulnerable time. It is a good example of working across boundaries, with a video that is available in different languages, making it accessible across multi-ethnicities.”
Commended
Implementing Glucose Sensing in Primary Care
by Eden, Leicester Diabetes Centre, University Hospitals Leicester NHS Trust
Executive Summary
Implementing Glucose Sensing in Primary Care is an innovative online learning platform developed by Eden in collaboration with DTN-UK and PCDS.

The programme aims to enhance the skills of healthcare professionals working in primary care to support patients living with diabetes in using Continuous Glucose Monitoring (CGM), following the change to NICE guidance during 2022.
Since its launch in 2022, the programme has engaged 1036 users from 13 different professions, including GPs, practice nurses, clinical pharmacists, allied healthcare professionals and social prescribers, reflecting a broad and inclusive approach to diabetes care education.
Judges’ comments:
“Implementing Glucose Sensing in Primary Care’ was a great solution, supporting access, good results and good feedback. The fact that it’s free enables good dissemination. It had a lot of strengths, and addressed a massive gap.”













